Darwin Core

Core

Integrations

Easily integrate with all of the tools you’re already using to manage and market your business, including your favorite email provider, third party applications, paywall solution, and more.

Google Pay

Integrating Google Pay with Darwin CX allows publishers to streamline payments, simplify subscription renewals, and boost conversion rates by offering end-users a fast and secure payment method. This seamless integration reduces friction at checkout, providing a smoother, more efficient experience for customers and encouraging higher sign-ups and renewals.

Constant Contact

Integrating Constant Contact with Darwin CX streamlines email marketing and subscriber segmentation, allowing publishers to automate targeted campaigns that nurture relationships and boost retention. This is achieved by combining Constant Contact’s segmentation and automation capabilities with Darwin CX’s robust data platform, enabling personalized communications based on detailed subscriber profiles and actions.

Adobe Target

By integrating Adobe Target with Darwin CX, publishers can leverage advanced A/B testing and personalization to optimize content and offers for subscribers. This integration allows real-time data and machine learning to personalize experiences, while Darwin CX ensures the smooth delivery of relevant content based on subscriber behavior, improving engagement and conversion rates.

Apple Pay

Integrating Apple Pay with the Darwin CX platform enables publishers to boost conversion rates and customer satisfaction by providing end-users with a secure, frictionless checkout experience. This seamless integration streamlines the payment process, making it faster and more convenient for customers, which helps increase subscription sign-ups and renewals.

Cybersource

The integration of Cybersource with Darwin CX enhances subscription management by providing advanced fraud protection, global payment security, and seamless transaction processing. This collaboration helps publishers minimize payment-related risks, build trust with end-users, and ensure safe, reliable transactions, ultimately improving the customer experience and boosting confidence in subscription services.

Campaign Monitor

When Campaign Monitor is integrated with Darwin CX, publishers can enhance email automation and segmentation to deliver timely, personalized campaigns that resonate with subscribers. By using advanced segmentation and automation tools, this integration ensures that messages are sent based on real-time subscriber behaviors, with Darwin CX providing the unified data platform to track and optimize engagement.

Adobe Campaign

By integrating Adobe Campaign with Darwin CX, publishers can automate and personalize their messaging, creating dynamic customer journeys that enhance subscriber retention. This integration leverages powerful automation and data-driven segmentation, enabling publishers to deliver highly relevant content tailored to subscriber behaviors and preferences, ensuring a more targeted and engaging experience for end-users.

Mailchimp

Integrating Mailchimp with Darwin CX allows publishers to automate and personalize email marketing campaigns, improving retention through targeted communications. This integration leverages Mailchimp’s segmentation and automation features alongside Darwin CX’s data insights, enabling publishers to send messages that are aligned with subscriber preferences and behaviors, enhancing the overall subscription experience.

Salesforce

Integrating Salesforce with Darwin CX allows publishers to combine Salesforce’s powerful CRM capabilities and analytics with Darwin CX’s subscription management system. This integration provides a comprehensive view of each subscriber, enabling publishers to optimize retention strategies, deliver personalized communications, and ensure end-users experience consistent, data-driven interactions across all touchpoints.

Salesforce

By integrating Salesforce with Darwin CX, publishers gain a 360-degree view of each subscriber, empowering them to better manage relationships and optimize retention strategies. This integration combines Salesforce’s CRM and advanced analytics with Darwin CX’s data platform, ensuring that communications are highly tailored, proactive, and based on real-time subscriber data.

Vindicia

Integrating Darwin CX with Vindicia allows publishers to boost customer retention, increase recurring revenue, and reduce passive churn. This powerful combination leverages Vindicia's extensive payment recovery expertise and data to successfully capture failed transactions, ensuring that customers maintain uninterrupted access to services. As a result, publishers can enhance customer satisfaction and build long-term loyalty.

Shopify

By integrating Shopify with the Darwin CX platform, publishers can seamlessly manage both subscriptions and online store purchases within a single system. This integration creates a smooth, unified experience for end-users, allowing them to effortlessly switch between shopping for products and managing their subscriptions. For publishers, it streamlines operations, providing a more efficient workflow and offering deeper insights into customer behavior across both purchase and subscription activities.

HubSpot

Integrating HubSpot with Darwin CX brings together CRM and marketing automation, providing deep insights into subscriber behavior to improve lifecycle management. By tracking interactions across multiple touchpoints, Darwin CX allows publishers to create tailored workflows that engage subscribers at every stage, while HubSpot’s tools personalize communications based on behavioral data, driving more relevant interactions.

Klaviyo

Integrating Klaviyo with Darwin CX helps publishers automate and personalize email marketing campaigns, driving subscriber engagement and retention. This is achieved by combining Klaviyo’s powerful analytics and segmentation features with Darwin CX’s unified subscriber data, enabling publishers to send personalized, timely messages triggered by specific subscriber actions.

PayPal

Integrating PayPal with Darwin CX simplifies the checkout process by providing end-users with secure, flexible, and widely trusted payment options. This reduces friction and enhances the overall user experience, while publishers benefit from improved customer retention and broader market reach by supporting a variety of payment preferences. The integration also boosts conversion rates by aligning with customers' preferred payment methods, resulting in more successful transactions and fostering long-term loyalty.

Stripe

Stripe is the most advance payment processing solutions for publishers today. By integrating with Stripe, Darwin CX customers will tap into a powerful, scalable payment processing solution that supports global payments and flexible business models. This seamless integration simplifies recurring billing and optimizes subscription workflows for greater efficiency.

Worldpay

Integrating Worldpay with Darwin CX enhances global subscription management by delivering secure and reliable payment processing across multiple regions. This integration allows end-users to pay in their preferred currency, while enabling publishers to efficiently handle international transactions. As a result, both global customers and publishers benefit from a seamless and consistent payment experience.

Zoho

Integrating Zoho with Darwin CX combines Zoho’s CRM and automation tools with Darwin CX’s subscriber management platform, enabling publishers to automate workflows and improve subscriber engagement. This integration allows for more personalized and timely communications with end-users, ensuring seamless interactions across both sales and support channels.

Zendesk

When Zendesk is integrated with Darwin CX, publishers can seamlessly connect customer support with subscription data. This integration enables support agents to access detailed subscriber information in real-time, empowering them to provide faster, more personalized responses to customer inquiries, improving the overall customer experience and enhancing retention efforts.

Powering Your Circulation Business

Our premium Subscription Management platform gives recurring revenue businesses the tools they need to make data-driven decisions and create personalized marketing and editorial content that maximizes acquisition and retention efforts.

Core

What Darwin Core Does

Darwin Core lets you reliably run your circulation business with all of the traditional offline services you currently count on, while future-proofing your business with all of the online solutions needed to compete in an increasingly digital landscape.

Why Core

Check out the benefits below to see how each one meets your needs and improves your business outcomes

Purpose-Built For Publishers

All the tools you need to maximize your subscription business (and none you don't!) Role-based dashboards provide quick access to metrics and reports for Marketers, Management, Finance, and Consultants, while business intelligence tools highlight key trends and insights so you know where to focus your resources.

Tools For Today & Tomorrow

Darwin CX extends beyond digital solutions, providing comprehensive offline business services to manage all aspects of publisher operations effectively. With seamless integration into existing systems, Darwin CX offers insights that enhance subscriber acquisition, engagement and retention.

Simplifying Your Vendor List & Your Life

Darwin CX combines leading edge technology with the traditional business services you rely on, creating a single source for all your customer data, as well asthe tools you need to grow and retain your subscriber-based business.

What's Included

Managed & Self-Serve Options

Let our team manage your circulation, marketing, fulfillment, customer service functions and much more. Or help your team be more agile and effective with our in-app, self-serve tools, including:


  • Transaction-Based Customer Engagements
  • Journey Mapping & Customer Engagement Orchestration
  • Fully Customizable eCommerce Pages
  • Native Automation for Commercial / Marketing Emails
  • Native Automation for Transactional Emails
  • A/B Testing of Campaigns
  • Creation of Marketing URLs (without developer support)
  • Age Gating
  • Media Inventory & Storage

Robust E-Commerce Capabilities

Darwin CX gives you the tools you need to set-up and optimize almost any acquisition or retention program you can imagine, including:


  • Credit Card Transactions & Refunds
  • Credit Card Tokenization & Storage
  • Multivariable Billing Functionality
  • Setup & Integration of Recurring Billing
  • Web Order Processing
  • Auto-Update Reissued Cards In the Customer Record (Stripe)
  • Bill-Me-Later & Instalment Billing
  • Auto Renew, Including:some text
    • Multiple Schedule Types (Expiry, Annual, Monthly)
    • Flexible Bundle and Step-Up Bundle SetUp
    • Auto-Renew Notification Email for Annual Renewals
    • AI Dunning & Reattempt Management

Best In Class Support

Darwin CX has a wide range of support solutions to ensure that you know how to tap into the capabilities your business needs to succeed, including:


  • Dedicated Client Success Manager
  • Advisory Services for All Accounts
  • Access to Embedded, Contextual Help Guides & Videos
  • Lunch & Learn Sessions for Key Product Releases & Updates
  • Quarterly Feature Updates
  • Thought-Leadership Resources
  • Project Management Office Dedicated to Client Success

Customer Self-Serve Portals

Our robust, self-serve portals help minimize time, cost and complexity for your business by allowing subscribers to manage most of their own subscription-related requests, including:

  • Gift Management
  • Manage Contact Preferences
  • Renewals
  • Secure Sign-On
  • Subscription Management (Billing & Details)
  • Digital Membership Card Creation & Printing
  • In-Portal Advertisements
  • Social Login (Google & Facebook)
  • Transactional History

Data Management

Track the data that's most important to your business, including:

  • Data Collection
  • Transaction Tracking
  • AI-Based Account Deduplication
  • Access to our Darwin Customer Data Platform add on

Business Intelligence & Data Analytics

In the age of data, it's mission-critical that businesses have immediate access to the insights they need to make real-time, data-driven decisions, including:

  • Real-Time Report Access, Delivery & Export
  • Turnkey Access to All Key Industry Standard Reports
  • Bespoke Reports with Any View of Any Metrics
  • Role-Based Dashboards, Including: Publisher, Marketing, and Finance

Data Hygiene

Darwin CX has the tools in place to ensure that your reports, operations, and marketing efforts are all driven by the most accurate date possible, including:


  • Perpetual NCOA Validation Such As Address Standardization and Move Updates
  • US Postal Service Barcoding (IMB)
  • AI-Based Account Deduplication

Integrations & Pixel Tracking


Whether you already have your favourite apps and platforms in place, or you're looking to add new one, Darwin CX can make sure they all work seamlessly together, including:


  • Inbound & Outbound Native Integrations (ex., SalesForce, HubSpot, MailChimp)
  • Enhanced eCommerce Tracking Through Google Tag Manager, Including: Information on Checkout Performance & Conversion Tracking

Access, Usage & Fees

Simplify your expenses with unrestricted access to all tools and features for one flat monthly fee, including:


  • Unlimited Platform Usage
  • Unlimited Number of Users
  • All-in-One Platform Pricing (Based on Desired Features & Tools)
  • Transaction-Based Pricing for Call Center, Direct Mail & Remittance Processing
  • Role-Based Employee Access
  • Access Platform on Any Device

But Wait! There’s More…

With Darwin CX you also get access to these other great-to-have services :


  • Third-Party Integration Support
  • Disaster Recovery
  • AAM Audit Reporting & Support
  • Integrated Subscription Box Module
  • Member-Based Products & Services

Let's Chat!

We'd love to hear more about your business and how
Darwin CX can help you do all the things you need to succeed.

Book a Demo
Headshot of a guy smilingHeadshot of an old person looking at the skyHeadshot of girlHeadshot of an old person listening to music and dancingHeadshot of a young girl smilingHeadshot of a guy wearing a hatHeadshot of a guy shoutingHeadshot of a young girlHeadshot of a guy looking thourgh camera lensesHeadshot of a young boy screamingHeadshot of a young girl smilingHeadshot of a young girl wearing sunglassesHeadshot of a guy looking upHeadshot of guy smiling and wearing sunglassesHeadshot of a guy taking a picture

Integrations

Easily integrate with all of the tools you’re already using to manage and market your business, including your favorite email provider, third party applications, paywall solution, and more.

See More

OTHER PRODUCTS & SERVICES

Resource Center

Darwin CX keeps its finger on the pulse of all the things that impact your business so you don’t have to. Find out what we’re learning, and how we’re using these insights to transform an industry.